Frequently Asked Questions
Everything you need to know about shopping with THE CAST.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Are your materials sustainably sourced?
THE CAST is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and work exclusively with manufacturers who adhere to fair labor standards.